Technical Support

Ever since Datapack started hosting it's own adult website in 1994, our needs have been growing ever since. That is literally how we got into the busi-
ness of adult Web hosting ourselves. Datapack prides itself as a premier Web hosting organization. Our experienced team of data center professionals are hard at work, ensuring you the fastest and the best technical support there is.

Whether your adult website runs on the reliable Linux operating system or utilizes Windows Server 2003, our experienced technical support staff has the knowledge and the skills to rapidly put your site back online, with the least amount of worry or downtime to your organization.

Our waiting time is among the lowest in the industry. Our average response time to a Web hosting trouble ticket is less than 4 minutes. The average time in the adult industry is more than three hours!

From the moment we receive your complaint, order or trouble ticket, one of our professionals immediately goes to work on it and every step of the work is recorded by our automated tech support response system, especially designed for the smoothest and fastest service there is.

Additionally, since our trouble ticket system is all done in writing, both you as a client and Datapack has a copy of all communications since a problem started. It's the most efficient system there is.

What's more, all our support technicians are fully certified for the Linux and Microsoft Windows operating system. All our Microsoft engineers are also certified for the MS SQL Server platform, ensuring you the best and fastest tech support in the industry.

At Datapack, we fully understand the specific needs of the Adult Web Hosting industry. For having hosted our own adult site for over 10 long years now, we know what it takes to make this a success.

The online adult entertainment business is a very segmented one. Unfortunately, there are also many small hosting organizations that will promise you a lot but will fail to deliver. Lack of efficient and reliable tech support is the main cause of failure of these small startups.

By dealing with an experienced company such as Datapack, you are certain that your website or adult portal will always run at peak efficiency at all times.

What's more, all our Linux and Windows servers have all been replaced with brand news ones on July 12, 2006. They all incorporate 2 Gigs of RAM with less than 3 ns response time, coupled with lightning-speed SCSI hard drives for the fastest response times.

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